Legal

Privacy Policy

Effective October 27, 2026

Tact Net Productions LLC ("Tact Net," "we," "us") respects your privacy. This policy explains what we collect through tactnetproductions.com and how we use it.

Information we collect

  • Information you give us. When you use our contact form or email us, we collect your name, email, company, phone number (optional unless you ask for a phone consultation or agree to texts), budget range, timeline, preferred meeting format (video or phone), and your message.
  • Technical information. Our hosting provider (Cloudflare) processes standard request data such as IP address, browser type, and pages visited to deliver and secure the site. If we add analytics, we will update this policy and any cookie notice.
  • Text messages and calls. If you agree to texts, text our business number, or call it, we collect your phone number, the content and time of messages and calls, delivery status, and any voicemail you leave. When you agree to texts on our contact form, we also record the date and time, the wording you agreed to, the page, and your IP address and browser type, so we have proof of your consent.

How we use it

  • To respond to your inquiry and schedule a consultation.
  • To manage our business relationship with you, including proposals and follow-up.
  • To protect the site from spam and abuse.
  • To text you about your inquiry, scheduling, and projects you've asked us about, and to answer your texts and calls.

We do not sell your personal information.

Text messages (SMS)

If you opt in, Tact Net Productions texts you about your inquiry, scheduling, project updates, follow-ups, and reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also email [email protected] to stop texts. Texting is optional and not a condition of working with us.

We do not sell, rent, or share your mobile phone number or your SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. The only companies that handle this information are the service providers that deliver and store our messages for us, listed below, and they may not use it for anything else.

See our SMS Terms for the full program details.

Service providers

We use trusted providers to run our business: Cloudflare (hosting, security, and storage of text and call records), Google Workspace (email, documents, lead records, and message alerts), and Telnyx (our phone and text message carrier). We also use AI tools, including Anthropic (Claude), to help draft replies, and a person at Tact Net approves every text before it's sent. If we adopt a dedicated CRM, we will list it here. These providers process data on our behalf under their own security and privacy terms and may not use it for their own marketing.

Retention

We keep inquiry information for as long as needed to respond and maintain our business records, then delete or anonymize it. We keep text, call, and consent records for as long as we work with you and for 5 years after our last message, so we can show when and how you agreed or opted out. Voicemail recordings are deleted after 90 days.

Your choices

You can ask us to access, correct, or delete your information, or to stop contacting you, by emailing [email protected]. To stop texts, reply STOP to any message from us, or email us. We confirm once and then stop. To stop email, use the instructions in the email or reply and ask.

Children

This site is intended for businesses and is not directed to children under 13.

Changes

We may update this policy. The effective date above shows when it last changed.

Contact

Tact Net Productions LLC · Broken Arrow, Oklahoma · [email protected]